Transaction Monitoring Policy

Our service adheres to the highest AML/KYC standards (Anti-Money Laundering and Counter-Terrorist Financing) in order to prevent any illegal activity. This policy defines the principles, procedures, and control tools applied when processing exchange transactions.

1. Automatic Transaction Screening (Risk-Score)

Every incoming transaction is automatically checked using the specialized AML analyzer AMLBot.

Risk-Score Thresholds:

60% and above — the exchange is temporarily blocked for mandatory KYC/SoF procedure.

Zero-Tolerance Categories (Automatic Freeze + Verification)

If direct or indirect links to any of the following categories are detected, the payment is immediately frozen, and the client is required to complete full verification:

Child Exploitation / Child Abuse
Terrorist Financing
Darknet Marketplace
Darknet Service
Drug Dealer
Fraudulent Exchange
Illegal Service
Mixing Service
Ransom
Blackmail
Malware
Sanctions
Stolen Coins
Enforcement Action
Scam

High-Risk Categories (Freeze if share >5%)

If the share of funds from the following sources exceeds 5% of the transaction amount, the payment is blocked until KYC and Source of Funds (SoF) verification is completed:

P2P Exchange (High Risk)
Exchange (High Risk)
ATM
Gambling

2. Verification Procedure (KYC / SoF)

In case of transaction blocking, the client receives a notification within 24 hours requesting the following documents:

Identity document (passport or ID card)
Selfie with the identity document
Proof of Source of Funds (SoF): exchange statement, mining confirmation, cryptocurrency purchase/sale agreement, or any other document proving the legality of the funds’ origin
Proof of ownership of wallets/accounts (screenshot with a signed message, proof of address control, etc.)

Verification Timelines:

Stage	Timeline
Client notification and document request	Within 24 hours from the moment of blocking
Decision (approval / rejection / escalation)	Up to 90 business days after receipt of the complete document package

3. Suspicious Activity and Manual Review

Even if the automatic Risk-Score check does not exceed the established threshold, the service reserves the right to block the transaction and initiate a manual review upon detecting any signs of suspicious activity.

4. Refund Procedure

Refund method: funds are returned to the original address/requisites from which the transaction was sent.
Possible deductions: blockchain network fees (network fee) and the cost of processing the refund according to the service’s tariffs.